As soon as coffee is ground, it begins to lose its aromatic components much faster.

For this reason, we only ship our coffees as whole beans so that they can preserve their freshness and character as much as possible.

Grind size varies depending on the brewing method you use.

A finer grind is required for espresso, while a coarser grind is needed for filter brews. For the best results, we recommend grinding your coffee right before brewing.

We recommend resting your coffee beans for at least 14 days before brewing. In the days following roasting, coffee naturally continues to release gas; this resting period helps the aromas express themselves more clearly in the cup, increases flavor clarity, and creates a more balanced structure.

We adopt the same approach at Ultra. We observe that coffee that has rested sufficiently expresses its character more clearly, in a more balanced and distinct way in the cup.

The ideal resting and usage window may vary depending on the coffee's roast profile, bean structure, and brewing method.

We recommend storing your coffee in a cool, dry place away from direct sunlight, with the packaging sealed.

There is no need to store it in the refrigerator for daily use.

In some coffees, yes.

Specifically, Omni is developed to allow the same bean to reveal different characteristics in both espresso and filter brewing methods.

You can see the recommended usage areas for other coffees on the product pages.

We do not roast all our coffees at the same roast level.

We determine the roast profile for each coffee based on the bean's character and its intended use. Our goal is not to highlight the roast flavor, but to express the coffee itself as accurately as possible.

Ultra Standard is the entirety of the approach we apply, from the selection of coffee to roasting and final quality control.

Our goal is not just to offer good coffee; it is to achieve a cleaner, more consistent, and more meticulous cup at every stage.

Quality does not begin at the final inspection. It is built throughout the entire process.

Even if a coffee is specialty grade, it may contain quakers, broken beans, insect-damaged beans, or other defects.

99.9% Defect Free refers to the quality control standard we apply to remove these beans, which could negatively affect cup quality, as much as possible.

Our quality control is not limited to roasting alone.

Beans are checked before roasting and re-examined after roasting. Defective beans that could negatively affect the cup profile are removed.

The goal is to offer a cleaner and more consistent coffee experience in every bag.

Yes. The coffees we offer in our Ultra collection consist of 100% Arabica beans.

After roasting, coffee begins to lose its aroma and character over time.

For this reason, it is important not only to look at the roast date but also to consume the coffee at the right time. At Ultra, freshness means not just that the product is freshly roasted, but that it reaches you during its ideal consumption window.

Freshness is one of the fundamental elements of Ultra Standard.

We do not ship coffee roasted more than two weeks ago. This way, we aim for your coffee to reach you during the period when you can best experience its character.

We deliver orders placed by 3:00 PM on weekdays and by 11:00 AM on Saturdays to the courier on the same day whenever possible.

Once your order has been shipped, tracking information will be shared with you.

Some coffees in our Original and Rare collections belong to a specific farm, harvest, or micro-lot.

These coffees are not reproducible standard products. Therefore, they can only be offered in the quantity of the lot we have purchased.

Our Home Edition products form the more permanent pieces of the collection.

As for our Original and Rare coffees, it may not always be possible to offer the same coffee again, depending on the lot, harvest, and availability.